Due to new COVID-19 and government laws, some of our EUROPEAN office staff (in France) are working remotely from home.
We are, of course, still offering the best customer service support we can.
You can always contact us by email email@example.com & through our contact page or by phone on + 33 5 58 49 89 70.
We will do our best to revert to you as soon as possible.
Our main warehouse in the Netherlands is fully operational and your orders are being prepared as usual with no delay.
However please be aware that there might be some transit time delay and delivery restrictions specific to your country. Please keep this in mind.
Delivery with DPD : https://www.dpd.com/nl/en/parcel-alert/
Delivery with UPS: https://www.ups.com/fr/en/about/news/important-updates.page
For this reason our return period has now been extended from 30 days to 60 days.
Please note that the returns service via DPD parcel shops has been suspended in some parts of Europe. If there is no parcel shop open around you we will organize a home pick-up (via our forwarder DPD).